The Refund Pros - Blog

Record order evidence and challenge refunds on Android

- Gustaf Barkeling - gustaf@biteback.ai

We're excited to announce that Biteback is now also available on Android! The Biteback Android app, is a tool designed to help delivery restaurants easily record and manage evidence of their fulfilled orders.

In the busy world of food delivery, making sure each order is accurate is crucial for keeping customers happy. Biteback aims to help with that by providing an easy way to document orders, and if there's any issue such as an incorrect order error adjustments, we're here to fight your case.

Key Features

  1. Easy Evidence Collection: Quickly capture photos or videos of orders before they leave your restaurant, ensuring you have a clear record of each order's contents.
  2. Multiple Orders: No need to change your kitchen work flow. The Biteback app support recording of multiple orders being packed in parallel.
  3. Organized Order Management: The app sorts your recorded evidence by order number and date, making it easy to find specific orders if any issues arise.
  4. Platform Support: Biteback works with Uber Eats, Just Eat, and Deliveroo, allowing you to manage all your orders and disputes in one place.
  5. Free to Use: The app is completely free, giving you a valuable tool to protect your earnings without any extra cost.

How to Start

  1. Download the App: Find the Biteback Android app on the Google Play Store.
  2. Create an Account: Set up your account in just a few minutes and start recording order evidence.
  3. Secure Your Revenue: Use the app to document every order and handle disputes with confidence.
- Gustaf Barkeling - gustaf@biteback.ai