Protect your Uber Eats, Deliveroo, Just Eat profits. Record Packing EvidenceWin Refund Disputes

FREE for 5 locations

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How Biteback works

1. Evidence Capture

Scan a ticket to start recording packing evidence

Install the free Biteback app and place your phone in clear view of the packing station. Scan an order ticket to start recording and then pack your order as usual.

2. Challenge Refunds

Verify missing items with order videos on partner platforms

Dispute refunds in seconds with packing videos and order evidence shown directly on your delivery partner's platform.

3. Get your refund money back!

Easily share evidence with delivery partners

Share video evidence at the click of a button and protect your bottom line against incorrect refund claims.

Pricing

Whether a food and beverage empire with margins to protect, or a takeaway hurting from fraudulent refunds, we've got a plan for you.

BITEBACK CORE

Start today for free

You're fed up with missing items claims and need a simple solution for recording orders and validating refund claims.

  • Manage up to five restaurant locations for free
  • Android & iOS app - Record video evidence and manage orders
  • Chrome browser extension - View order videos and verify refunds directly on your Delivery Partners' platform
  • Automated evidence sharing with delivery partners
  • Secure cloud backup of order videos
Get the App

ENTERPRISE PACKAGE

Tailored to fit your business

You need to efficiently scale quality assurance and defend your margins against incorrect refunds.

  • Fully automated refund validation and dispute management
  • Hardware and camera installation by Biteback technician
  • Direct sales channel integration
  • Dedicated 24/7 support & in-person staff onboarding
  • Highly competitive pricing
Contact Sales

Get in touch

The Biteback app safeguards restaurants delivery earnings by using AI to automate refund challenges.



Reach out using the form, or email sales@biteback.ai or call +44 748 889 5723.

We'll get back to you ASAP.
Why Choose Biteback

  • Save Time

    : Streamline your refund validation process, freeing up time to focus on what matters most - your customers and their experience.

  • Reduce Losses

    : Capture evidence of fulfilled orders, cut down on incorrect refund claims, and protect your bottom line.

  • Scale Quality Assurance

    : Monitor order fulfilment from anywhere in the world with access to videos of every order as it's prepared in your kitchen.